Dealing with public nuisance and safety issues cost local and regional councils a lot of time and money. Common problems include straying dogs, noisy parties, freedom campers and businesses not complying with local bylaws.

Many councils have discovered it makes good financial sense to outsource their compliance services to Armourguard because it gives them access to compliance expertise without the overhead of managing additional staff or infrastructure.

Local need determines how we provide our compliance services.  For example, in smaller regions, Armourguard’s compliance officers often look after several types of compliance (e.g. freedom camping, parking, noise control, bylaws and animal management). This makes for an efficient, responsive model. In larger urban centres, where volumes are higher or risks more complex, it’s more common for officers to specialise in specific fields such as parking enforcement or animal management.

Our history of more than 80 years of providing security services to public and private sector organisations means we understand how councils think, the political sensitivities involved and the regulatory (legal) requirements. Our deep frontline security expertise means we also understand the importance of balancing compliance with community trust. That’s why we offer trained, uniformed officers who represent the council in a way that meets public and community expectations to a high standard.

Compliance enforcement can be fraught with risk so our officers are trained in conflict de-escalation and effective communication, which not only reduces potential dangers to themselves and others around them but helps educate members of the public about what the rules are and how to comply.

Before joining Armourguard, one of our Operations Managers –  Dean – held regulatory and compliance manager roles within several councils across NZ and the UK. Having worked on “both sides of the fence” has given him a deep understanding of what councils need and value the most from their compliance personnel.

“It goes without saying that professionalism, a clear understanding of local body regulations, and maintaining the council’s reputation are all vital skills.  However, councils also value operational flexibility. That’s where Armourguard’s ability to quickly scale its service up or down to meet seasonal and unanticipated needs really adds value,” he says.

“And outsourcing is a cost-effective way of solving the headcount dilemmas that are increasingly facing public sector organisations.”

Armourguard’s compliance services

We provide a wide range of compliance services to local bodies nationwide, including the following:

Nuisance prevention compliance services

Responding to issues that affect people’s quality of life, and ensures fair use of public spaces:

• Noise control
• Smoky fires
• Freedom camping
• Parking enforcement
• Bylaw enforcement (e.g. illegal signage, nuisance complaints, etc.)
• Littering and illegal dumping (fly tipping) investigations

Health and safety compliance services

Protecting community wellbeing through enforcing health and safety compliance:

• Animal control and management
• Health Act compliance inspections
• Swimming pool fencing compliance inspections
• Licence for performing functions checks (e.g. liquor license)
• Water quality signage (signs up / down)

General security compliance services

Maintaining public order and community standards:

• Public safety guarding / patrols
• Public event compliance
• CCTV monitoring and evidence collection